Time Transfer System TTS-4 :: Customers satisfaction questionnaire

Home/Time Transfer System TTS-4/Customers satisfaction questionnaire

In order to improve the quality of our receivers (TTS-4, but also TTS-2 and TTS-3 which PikTime Systems maintains after Astrogeodynamic Observatory in Borowiec - AOS) and services provided by Piktime Systems, we would like to ask you to fill in the questionnaire below. All the suggestions and reported problems will be very helpful for us, so please provide detailed answers.

Company/Institution name

Country

TTS purchase year

Current hardware version

Current software version

Have you made any hardware, antennas or cable changes to TTS receiver, since purchasing?

Have you encountered any problems while using the TTS receiver?

Please assess the results of measurements

Please describe any drawbacks associated with the receiver

Please describe your expectations for the next upgrade/the new receiver

Are you satisfied with the support provided?

What methods of clocks synchronization you run now?

What are the advantages and the disadvantages of the methods you use now?

What are your plans for the future regarding clocks and clocks synchronization?

Additional comments & suggestions to PikTime Systems

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